Shipping Policy

Last Updated: June 2026

At VEXX Racing, every order is made specifically for our community. To reduce waste and maintain quality, many items are produced after your order is placed rather than being mass-produced and stored in inventory.

Order Processing

Please allow 14–21 business days for your order to be processed, produced, and prepared for shipment.

While many orders may ship sooner, processing times can vary depending on order volume, supplier availability, and limited product releases. We appreciate your patience as we work to ensure every item meets our quality standards.

Once your order has shipped, you'll receive a confirmation email with tracking information.

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Shipping

After your order has been processed, standard shipping within the United States typically takes 3–7 business days.

Shipping times may vary depending on your location and the shipping carrier.

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Order Tracking

You'll receive a shipping confirmation email with tracking information as soon as your order leaves our facility.

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Address Changes

Please verify your shipping address before completing checkout.

If you need to update your address, contact us as soon as possible. Once an order enters production or has shipped, we're unable to guarantee address changes.

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Lost or Delayed Packages

Once your package has been transferred to the shipping carrier, delivery times are outside of our control.

If your package appears to be lost or significantly delayed, please contact us and we'll gladly assist you in working with the carrier.

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Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with your order number and photos of the issue. We'll work quickly to resolve it.

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Questions

If you have any questions regarding your order, please contact us through our Contact page or by email.

Thank you for supporting VEXX Racing.